Matrix Moderator Handbook
Up until recently our mod practices have been mostly vibes-based and we're trying to change that by codifying what we already do.
Decision flowchart
We put together this chart to help us make decisions and keep other moderators in the loop.
You can view and edit it here: https://cryptpad.fr/diagram/#/2/diagram/edit/ZFbbkgSdN11kJY2Ol17bOoOr/